Terms of Service

Last updated: 22nd November 2025

Welcome to Numaa. These Terms of Service (“Terms”) govern your access to and use of our website (numaadesign.com), our products, and any related services (collectively, the “Service”). By visiting our site or purchasing from us, you agree to be bound by these Terms, as well as our Shipping Policy, Refund Policy, and Privacy Policy.

If you do not agree with these Terms, please do not use the website or place an order.

1. About Numaa

Numaa is a brand that creates and sells handcrafted stationery and premium paper goods. The website is operated by Numaa, located at:

122 – Dayalji Park Society,
Althan, Surat, Gujarat – 395017
Email: hi@numaadesign.com

2. Use of the Website

By using this site, you confirm that you are at least the age of majority in your state or province of residence. You agree not to use the Service for any unlawful or unauthorized purpose.

You must not introduce malware, harmful code, or attempt to disrupt the functioning of the website.

3. Online Store Terms

  • All products sold on numaadesign.com are for personal use only.

  • We currently do not support bulk, wholesale, or reseller orders.

  • All purchases must be made with accurate and complete information.

  • We may refuse or cancel any order that appears suspicious, duplicated, fraudulent, or placed for commercial resale.

4. Product Information

Numaa’s products are handcrafted, and natural variations in color, texture, and finish may occur. These variations are part of the handmade process and are not considered defects.

We make reasonable efforts to display our products accurately, but your device’s screen may cause slight differences in color.

All products and prices are subject to change without notice.

5. Shipping

We currently ship within India only.
Shipping timelines, methods, and charges are described in detail in our Shipping Policy, which forms part of these Terms.

6. Returns & Refunds

Numaa follows a no-refund policy.
Returns are only accepted for items that arrive damaged or defective, as described in our Refund Policy.

Personalized or custom-made products (if introduced in the future) will be marked non-returnable.

7. Payment & Billing

You agree to provide accurate, current, and complete billing and shipping information.
We reserve the right to cancel orders or limit quantities if we detect unusual, high-risk, or reseller-like activity.

In such cases, we may contact you via the email or phone number provided at checkout.

8. Third-Party Tools & Services

Our site may offer access to third-party tools or integrations provided “as is” without warranties. Your use of any such tools is entirely at your discretion.

Links to third-party websites may appear on our site; we are not responsible for their content, policies, or practices.

9. Errors & Information Accuracy

The website may occasionally contain typographical errors or incomplete information (including pricing or availability).
We reserve the right to correct such errors and update information without prior notice, even after an order is placed.

10. Prohibited Uses

You are prohibited from using the website or our products:

  • for any unlawful purpose

  • to violate intellectual property rights

  • to upload viruses or malicious code

  • to collect personal information without consent

  • to spam, phish, scrape, or crawl the site

  • to interfere with security features

  • to misrepresent your identity

We may terminate your access if you violate these terms.

11. Disclaimer of Warranties

Our website and products are provided on an “as is” and “as available” basis.
We do not guarantee uninterrupted, error-free, or secure access to the site.

We are not responsible for:

  • delays or interruptions in service

  • inaccurate results

  • the condition of your internet connection

  • any damage arising from your use of the Service

12. Limitation of Liability

To the fullest extent permitted by Indian law, Numaa will not be liable for:

  • indirect, incidental, punitive, or consequential damages

  • loss of data, profits, or business

  • issues arising from misuse or unauthorized use of our products

  • reliance on any information on the website

Our liability, if any, will be limited to the amount paid for the product in question.

13. Indemnification

You agree to indemnify and hold Numaa harmless from any claims, losses, damages, or expenses (including legal fees) arising from your breach of these Terms or misuse of the Service.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full effect.

15. Termination

These Terms remain effective unless terminated by either party.
You may stop using the website at any time.
We may terminate your access if we believe you have breached these Terms.

16. Entire Agreement

These Terms, along with our Shipping, Refund, and Privacy Policies, constitute the entire agreement between you and Numaa regarding the Service.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India, with jurisdiction in Surat, Gujarat.

18. Changes to These Terms

We may update these Terms from time to time.
By continuing to use the website after changes are posted, you accept the updated Terms.

19. Contact

Questions about these Terms can be sent to:
hi@numaadesign.com